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RECORD

Effortlessly record and submit any service request request using a tablet based form.
Paper-free, Real-time. Highly efficient

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  • Blank or pre-populated forms
  • Any form for any service in any location
  • Real-time form delivery
  • No more scanning / data entry
  • Integration options for your system

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PAY

Accept secure card payments using the PCI approved card reader that connects seamlessly to the Housing Officer’s tablet.

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  • Officer enters amount & reference
  • Tenant enters PIN
  • Payment authorisation instant

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MANAGE

Transform frontline services by allowing your team to be 100% community-based. Manage all service activities using business forms directly from the Housing Officer’s tablet.

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  • Pre-populated forms for specific appointments
  • Diarise appointments
  • PReview workflow events from Head Office
  • Ad-hoc service request management
  • Advanced issue escalation
  • Full service monitoring

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ANALYSE

Monitor the performance of your trust from multiple perspectives including Tenant, Property, Housing Officer, Service or Patch Area.

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  • Generate service statistic reports
  • Real-time data about your trust’s performance
  • Review completed forms and service outcomes
  • Send service forms from team to team
  • Individual officer performance monitoring
  • Service statistics dashboard (coming soon)*

* Note: Analyse “Statistics Dashboard” features available from the Autumn 2014
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PROTECT

Housing Support Pro provides staff with the opportunity to check in and out of appointments and raise the alarm if contentious situations occur using nothing more than the business form on their tablet.

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  • Integrated form features for meeting times
  • Covert tools embedded to raise alarms
  • Automated support calls can be generated
  • Remote “listen in” function available
  • Automated police escalation
  • Total staff protection

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MOBILE OFFICE

Housing Support Pro can be integrates to Microsoft™ Office365™ to provide staff with their entire world on their tablet,

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  • Integrated email & calendar features
  • Automated workflow events for tasks
  • Convenient status updates / task hand-off
  • Capable of organising “path based” working
  • Emergency “call all staff” features
  • Distribute pre-filled forms via task / diary events

* Note: Analyse “Statistics Dashboard” features available from the Autumn 2014[/list][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row padding=”30″ custom_background=”custom” bg_color=”#ffffff” wide_row=”yes”][vc_column width=”1/1″][divider_line type=”divider_blank”][divider_line type=”divider_blank”][vc_column_text]

What People Say About Us

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[enquiry_form emailto=”sales@footprint-solutions.co.uk” thankyou=”Thanks for your request, someone will get in touch with you very soon.”][/vc_column][/vc_row]