[vc_row custom_background=”custom” wide_row=”yes” bg_color=”#b52940″ font_color=”#fcfcfc” padding=”0″ margin_bottom=”10″][vc_column width=”1/1″][divider_line type=”divider_blank”][vc_row_inner][vc_column_inner width=”1/1″][vc_column_text]Housing Support Pro – Everything You Need Under One Roof[/vc_column_text][divider_line type=”divider_blank”][vc_column_text]Designed to meet the specific needs of housing trusts, Housing Support Pro is a mobile working application that empowers remote workers with the ability to collect and act on up to date information.

Trusts can efficiently manage their neighbourhoods and move toward paperless, mobile working across the full scope of their operations including workforce management, information capture, payment collection, performance analysis and lone worker protection.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row wide_row=”yes” font_color=”#000000″ padding=”30″ margin_bottom=”0″ custom_background=”custom” bg_color=”#ffffff”][vc_column width=”1/1″][vc_column_text]Transforming Frontline Services[/vc_column_text][vc_row_inner css=”.vc_custom_1403261218731{background-color: #ffffff !important;}”][vc_column_inner width=”1/2″][vc_column_text]Recent welfare reforms and the introduction of Universal Credit mean that housing trusts are under pressure to manage direct payments from tenants. Efficient relationship management is imperative where missed payments and social arrears pose a real threat to the financial well-being of tenants and keeping people secure in their homes.

Housing trusts are challenged with having to increase their levels of customer interaction to ensure that rent and other payments are collected efficiently and that tenants’ needs are met.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text]

Channel shift to paperless working methods enables housing trusts to move communication, engagement and transactions to more efficient lower cost digital channels and use under pressure resources more productively.

Housing Support Pro has been designed to support housing trusts across the full scope of their operations including workforce management, information capture, payment collection and data and performance analysis.

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REFORM

Welfare reform demands that trusts fully understand the needs of their customers and that they are in a position to match the tenant need with available housing stock. Tenant and housing stock surveys are fast to implement, 100% paper-free and the results are delivered real-time.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][icon align=”center” name=”fa-gbp” iconsize=”xx-large” iconcolor=”custom” color=”#fcfcfc”][vc_column_text]

UNIVERSAL CREDIT

Universal Credit is highly likely to increase average arrears balances. Effective cash-free payment processing tools will be essential to ensure payments can be collected when tenants have funds available.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][icon align=”center” name=”fa-smile-o” iconsize=”xx-large” iconcolor=”custom” color=”#fcfcfc”][vc_column_text]

COMMUNITY CENTRIC

Provide your Housing Officers with the information and tools to support services from within the community rather than from a head office or home location.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row padding=”30″][vc_column width=”1/1″][vc_row_inner][vc_column_inner width=”1/3″][icon align=”center” name=”fa-check-square” iconsize=”xx-large” iconcolor=”inherit” css_animation=”left-to-right”][vc_column_text css_animation=”left-to-right”]

RECORD

Effortlessly record and submit any service request request using a tablet based form.
Paper-free, Real-time. Highly efficient[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][icon align=”center” name=”fa-credit-card” iconsize=”xx-large” iconcolor=”inherit” css_animation=”left-to-right”][vc_column_text css_animation=”left-to-right”]

PAY

Accept secure card payments using the PCI approved card reader that connects seamlessly to the Housing Officer’s tablet.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][icon align=”center” name=”fa-group” iconsize=”xx-large” iconcolor=”inherit” css_animation=”left-to-right”][vc_column_text css_animation=”left-to-right”]

MANAGE

Transform frontline services by allowing your team to be 100% community-based. Manage all service activities using business forms directly from the Housing Officer’s tablet.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][icon align=”center” name=”fa-umbrella” iconsize=”xx-large” iconcolor=”inherit”][vc_column_text css_animation=”bottom-to-top”]

PROTECT

Housing Support Pro provides staff with the opportunity to check in and out of appointments and raise the alarm if contentious situations occur using nothing more than the business form on their tablet.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][icon align=”center” name=”fa-bar-chart-o” iconsize=”xx-large” iconcolor=”inherit”][vc_column_text css_animation=”bottom-to-top”]

ANALYSE

Monitor the performance of your trust from multiple perspectives including Tenant, Property, Housing Officer, Service or Patch Area.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][icon align=”center” name=”fa-quote-left” iconsize=”xx-large” iconcolor=”inherit”][vc_column_text css_animation=”bottom-to-top”]

Peter Fitzhenry, GGHT

Housing Support Pro was simple to implement, easy to deploy and has allowed our operatives to collect and return real-time service information to our contact centre. We reduced paperwork by 47% whilst increasing productivity by 30%.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row wide_row=”yes” parallax=”yes” padding=”25″ margin_bottom=”0″ custom_background=”custom” bg_color=”#e8e8e8″][vc_column width=”1/2″][vc_row_inner][vc_column_inner width=”1/2″][vc_pie value=”30″ color=”btn-danger” title=”INCREASE IN PRODUCTIVITY” units=”%”][/vc_column_inner][vc_column_inner width=”1/2″][vc_pie value=”47″ color=”wpb_button” title=”REDUCTION IN PAPERWORK” units=”%”][/vc_column_inner][/vc_row_inner][vc_column_text]

Golden Gates Housing Trust achieve mobile working and significant cost savings and service improvements using Housing Support Pro.

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Take a look at our other videos on the Media page

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[icon name=”fa-magic” iconsize=”medium” iconcolor=”#333″ background=”false” backgroundcolor=”” ] FAST, SIMPLE & POWERFUL

Housing Support Pro is a completely new approach to managing the specific needs of Housing Trust and will send forms from field based employees back to head office in just 15 seconds![/vc_column_text][divider_line type=”divider_blank”][vc_column_text css_animation=”right-to-left”]

[icon name=”fa-pencil” iconsize=”medium” iconcolor=”#333″ background=”false” backgroundcolor=”” ] WRITE OR TYPE

Use a stylus or your finger to enter data with our advanced handwriting technology or if you prefer there is also the keyboard option. spell check, predictive text….[/vc_column_text][divider_line type=”divider_blank”][/vc_column][vc_column width=”1/2″][divider_line type=”divider_blank”][vc_column_text css_animation=”right-to-left”]

[icon name=”fa-puzzle-piece” iconsize=”medium” iconcolor=”#333″ background=”false” backgroundcolor=”” ] TAILORED TO YOUR NEEDS

Built with Housing Trusts in mind the solution can be tailored to your Trusts specific needs, from new tenant sign ups to notification to Neighbourhood Officers regarding arrears or ASBO status, all in real time![/vc_column_text][divider_line type=”divider_blank”][vc_column_text css_animation=”left-to-right”]

[icon name=”fa-dashboard” iconsize=”medium” iconcolor=”#333″ background=”false” backgroundcolor=”” ] POWERFUL USER TOOLS

With our Information Warehouse you can search for specific information quickly and easily.[/vc_column_text][divider_line type=”divider_blank”][/vc_column][/vc_row][vc_row wide_row=”yes” parallax=”yes” font_color=”#000000″ margin_bottom=”0″ custom_background=”custom” bg_color=”#e8e8e8″][vc_column width=”1/1″][vc_column_text css_animation=”top-to-bottom”]

What People Say About Us

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