Introducing the Client Connect app for Housing Support Pro
Housing Support Pro everything you need under one roof
Designed to meet the specific needs of housing trusts, Housing Support Pro is a mobile working application that empowers remote workers with the ability to collect and act on up to date information.
Trusts can efficiently manage their neighbourhoods and move toward paperless, mobile working across the full scope of their operations including workforce management, information capture, payment collection, performance analysis and lone worker protection.
Transforming Frontline Services
Housing Support Pro has been designed to support housing trusts across the full scope of their operations including workforce management, information capture, payment collection and data and performance analysis.
A tablet based App allowing Neighbourhood Officers to look-up tenant and property details on the move and raise service forms in real-time.
A smart phone / tablet based App for the management of Engineer, Plant, Vehicle and Customer details. The solution includes job & time management, time sheets and job cards production and staff skills / training management.
The solution includes pre-built business processes for New Tenant Sign-up, Arrears Management, VOID surveys, Tenant Surveys and Property Surveys.
iPay Pro™ is a Chip & PIN card payment processing service. The card reader and associated payment processing software is EMV approved and PCI DSS compliant.
HSP Protect offers users lone worker protection using their smart phone or tablet device. Users can check-in and check-out of appointments and set expected appointment durations which the response centre then monitor.
The Information Warehouse is a web-based tool allowing head office and field based workers to view, edit and send form output to other users for review, update and sign-off.
Achieve mobile working with significant cost savings AND improvements to service levels
Understanding Welfare Reform
Welfare ReformWelfare reform demands that trusts fully understand the needs of their customers and that they are in a position to match the tenant need with available housing stock. Tenant and housing stock surveys are fast to implement, 100% paper-free and the results are delivered real-time.
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