iForms are electronic forms that are used to record service actions undertaken in-store.
These paper-free and intuitively designed forms allow users to key, hand write or even dictate notes onto any service form. Additionally, users can capture photos and automatically return these photos with a service form. Photos can also be marked up using annotations (i.e. to highlight an issue in-store for example).
Signatures can also be captured via forms and all forms are BIP:0008 compliant meaning that if required, they can be used in court as legally admissible documents despite having no paper-original.
Once submitted, forms can automatically initiate other actions such as sending information to recipients via email or generating SMS text messages to confirm completion of the task.